FAQ

FAQ 1: How do I know if I’m getting a fair price and won’t be hit with hidden costs?
At Hycon Homes, transparency is our priority. Our pricing process starts with an initial price guide using Procalc, giving you an indicative cost for a home of a particular size. From there, our Pre-Construction Building Agreement brings our builder and designer together to design a home where your dreams and budget align. Before signing the final contract, you'll receive a comprehensive estimate created with input from a professional estimator, a quantity surveyor, and our builder. We also use 3D imaging to ensure every detail is clear. With a fixed margin on all projects, you can be confident that there are no hidden costs — just honest, upfront pricing.

FAQ 2: How do I know my home will be built to a high standard?
We understand that quality matters. That’s why our customers have the option to engage an independent building inspector to review the project at key stages. Our project supervisors operate according to Hycon Homes' core value of "quality excellence," ensuring every aspect of your home meets our rigorous standards. With our reputation for precision and a commitment to sustainable, high-performance homes, you can trust that quality is at the heart of everything we do.

FAQ 3: What’s included in my contract, and how do I know what counts as a variation?
Before signing a contract, you’ll receive a detailed quote in our Buildxact client portal. This quote outlines a clear cost breakdown for every aspect of your build, from materials to labor, so you know exactly what’s included. Variations occur only when you request a change or when unforeseen issues arise (like site conditions). Our process ensures you are fully informed before any additional costs are added to the project. No surprises — just clarity and control.

FAQ 4: How do you ensure the project stays on schedule, and when will I know my move-in date?
We create a project timeline using advanced project management software to set key milestones and track progress. While we work hard to meet deadlines, unforeseen issues like weather or supply chain disruptions can sometimes arise. If this happens, we guarantee you'll be notified as soon as possible, and the project timeline will be adjusted accordingly. Our goal is to keep you fully informed every step of the way so you have clear expectations about your move-in date.

FAQ 5: How will I stay informed during the build, and how often will I hear from you?
We keep you informed through multiple channels. You'll have access to our Buildxact client portal, which is updated weekly with progress reports, photos, and key milestones. We also schedule regular walkthroughs at critical stages of the build so you can see the progress in person and discuss any questions with our team. This combination of digital updates and face-to-face interactions ensures you’re always in the loop.

FAQ 6: How can I trust that you’re the right builder for me?
Choosing the right builder is one of the most important decisions you'll make. At Hycon Homes, we specialise in sustainable, low-maintenance homes designed to meet your lifestyle needs now and into the future. Our commitment to transparency, quality, and reliability sets us apart. We encourage you to review our past projects and hear directly from previous clients. Our use of SIPS (Structural Insulated Panels) and our eco-friendly approach reflect our dedication to high-performance, energy-efficient homes. From the initial consultation to handover day, our focus is on your peace of mind and satisfaction.

If you'd like more information or have other questions, feel free to reach out to our friendly team. We're here to guide you through every step of your home-building journey.